Terms & Conditions

1. Eligibility

By using this Site, you confirm that you are at least 18 years old or accessing under the supervision of a parent/guardian.

2. Account Registration

• Customers may create a personal account to access special features and track orders.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

• We reserve the right to suspend or terminate accounts if misuse or fraudulent activity is suspected.

3. Products & Descriptions

• We specialize in jewelry and gemstones. Each item is described as accurately as possible; however, slight variations in color, weight, or size may occur due to natural gemstone characteristics or screen display differences.

• We reserve the right to discontinue or update products without prior notice.

4. Shipping & Delivery

• We provide shipping across India (and internationally where specified).

• Delivery timelines are estimates and may vary due to courier delays, customs, or unforeseen circumstances.

• Risk of loss passes to the customer upon delivery to the provided address.

5. Returns & Exchanges

• Returns or exchanges are accepted only if the product is damaged, defective, or not as described at the time of delivery.

• Items must be returned unused, in original packaging, within 7 days of delivery.

• Customized or personalized jewelry is non-returnable.

(👉 You can modify this section further depending on your store policy.)

6. User Conduct

You agree not to:

• Misuse the Site or attempt unauthorized access.

• Upload, share, or transmit harmful, abusive, or illegal content.

• Violate intellectual property rights related to our designs, content, or trademarks.

7. Intellectual Property

• All content on this Site, including text, designs, images, logos, and product descriptions, are the property of Precious Gems and Jewels.

• Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy & Data Collection

• We collect personal details such as name, email, phone number, and shipping address for order fulfillment and communication.

• We may use your information for promotions, newsletters, and account services (with your consent).

• For full details, please refer to our Privacy Policy.

9. Disclaimer & Limitation of Liability

• All gemstones and jewelry are sold “as is” with certifications where applicable.

• We do not guarantee investment value, appreciation, or astrological benefits of gemstones.

• We are not liable for indirect, incidental, or consequential damages arising from use of our Site or products.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of such sites.

11. Modifications

We reserve the right to update or revise these Terms & Conditions at any time without prior notice. The updated version will be effective once posted on this page.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of UAE. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Precious Gems and Jewels
📧 Email: preciousgemsandjewels@gmail.com
📞 Phone: +971 559806782, +91 9829065382